My purpose is to help you build

 Patient Care Coordinators

who manage your patients and handle objections like pros

NEW!!

Online Courses Available

ACADEMY

Learn what happens when you invest in front office training

Drop-offs

Do you have a high rate of patient drop-offs (more than 20%)?

Arrival Rate

Do you have a high rate of same-day cancellations and no-shows?

Lead conversions

Spending money marketing without the return you're hoping for?

scheduling

Are you struggling to fill your schedule?

Which of the following is causing you the most problems?

What my clients have to say...

Dr. Michelle Friedman, Owner

Within a few weeks, our arrival rate went from 75% to 95%.

"I highly recommend working with Dee. Her program is extremely thorough and easy to understand. Within a few weeks, our arrival rate went from 75% to 95%. She was always available to answer questions, even on the weekends. Her advise was always personalized and thoughtful. All of our sessions were recorded so we can continue to train front desk and clinical staff in the future. She gives out an abundance of materials so that you can always go back to read lessons and train new staff. I can't recommend her highly enough." - Dr. Michelle Friedman, PT

 

Atlantic Physical Therapy, Philadelphia, PA

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Purcellville, VA

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