Training the front desk teams of private practices.

I help your front desk team master patient management, stop same-day cancellations, convert more leads to scheduled evaluations and so much more. 


"Our ROI was immediate! Front Office GURU training increased our revenue by $30,000 just by stopping same-day cancellations!" - Bryan K, practice owner

FREE Report

Help your Patient Care Coordinators convert MORE leads to scheduled and arriving new patients.

Download your FREE report today!

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Learn what happens when you invest in front office training

What clients have to say...

Dr. Michelle Friedman, Owner

Within a few weeks, our arrival rate went from 75% to 95%.

"I highly recommend working with Dee. Her program is extremely thorough and easy to understand. Within a few weeks, our arrival rate went from 75% to 95%. She was always available to answer questions, even on the weekends. Her advise was always personalized and thoughtful. All of our sessions were recorded so we can continue to train front desk and clinical staff in the future. She gives out an abundance of materials so that you can always go back to read lessons and train new staff. I can't recommend her highly enough." - Dr. Michelle Friedman, PT


Atlantic Physical Therapy, Philadelphia, PA

Which of the following is causing you the most problems?


Do you have a high rate of patient drop-offs (more than 20%)?

Arrival Rate

Do you have a high rate of same-day cancellations and no-shows?

Lead conversions

Spending money marketing without the return you're hoping for?


Are you struggling to fill your schedule?