My purpose is to build

 Patient Care Coordinators

who manage your patients and handle objections like pros

Coming in July 2020

Affordable front office training

  • Online - access 24 hours a day

  • Scripts

  • Practice Drills

  • Demonstrations, Member-only webinars and special training

  • Group atmosphere, a Facebook group just for front office members

  • You'll be able to track the progress of each team member

  • Get notifications when they aren't training OR when they complete a module

  • Get exact implementation to improve your arrival rate AND new patient conversions!!

  • And so much more! 

To sign up for more information and get on the list, click the green button.

Why train your

front office team?


Do you have a high rate of patient drop-offs (more than 20%)?

Arrival Rate

Do you have a high rate of same-day cancellations and no-shows?

Lead conversions

Spending money marketing without the return you're hoping for?


Are you struggling to fill your schedule?

Which of the following is causing you the most problems?

I offer private training and coaching for YOUR practice!

Learn more the Patient Care Coordinator Program

What my clients have to say...

Dr. Michelle Friedman, Owner

Within a few weeks, our arrival rate went from 75% to 95%.

"I highly recommend working with Dee. Her program is extremely thorough and easy to understand. Within a few weeks, our arrival rate went from 75% to 95%. She was always available to answer questions, even on the weekends. Her advise was always personalized and thoughtful. All of our sessions were recorded so we can continue to train front desk and clinical staff in the future. She gives out an abundance of materials so that you can always go back to read lessons and train new staff. I can't recommend her highly enough." - Dr. Michelle Friedman, PT


Atlantic Physical Therapy, Philadelphia, PA

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Purcellville, VA

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