Watch my webinar: Scripts for Converting Patients to Telehealth

As you begin to take a leap into telehealth / e-health during the Covid-19 crisis, I've created scripts for you to use to handle your patients properly and transition them to telehealth .


Click the buttons below to download my slides and my scripts for converting patients to a telehealth program. 

00:00 / 03:03
00:00 / 03:40
00:00 / 05:43

Audio demos - handling calls

Hey there! As part of my continued commitment to you and your practice health, Emily and I created audio files that demo the phone scripts in an actual phone call. These coincide with the webinar, slides, and scripts I've provided for you. If you've found that any of this training was of benefit to you, or if you like how I present, scroll down to learn more about what's coming in May 2020. You too, can join the Front Office GURU family!

For your Front Office Staff:

Converting a patient to telehelp calls where the PT would call to check on the patient.

For your Front Office Staff:

How to convert a patient to a telehealth or e-health program.

For your Clinical Staff:

How to convert a drop-off to telehealth / e-health program.

Fix Your Front Desk is HERE

Affordable front office training

  • Online subscription - access 24 hours a day

  • Scripts - they will learn how to talk to patients to get results!

  • Practice Drills - learn how to master a script before trying it out on a patient

  • Special audio demos - listen to how the GURU does it

  • Demonstrations and Member-only webinars and special training

  • You'll be able to track the progress of each team member

  • Get notifications when they aren't training OR when they complete a module

  • Get exact implementation to improve your arrival rate AND new patient conversions!!

  • And so much more! 

  • Bonus: They'll have access to join an exclusive Facebook community and you'll have your own owner/manager group to join as well. 

To get started TODAY click the link:

In July 2020 we rolled out our newest training; our 'Fix Your Front Desk' online program for front office training. This program is based on the program I've been using with my private consulting clients for the last 3 years and they've been getting excellent results!


Since private consulting isn't for everyone AND since there's only one me, it's difficult to help as many people as I could with my online program. My goal is to provide an affordable online training system that you can use to train and retrain staff whenever you need to.


This program will train your team on the path that all patients follow throughout their care and will teach the front office team how to be Patient Care Coordinators. Don't wait! Join my new Fix Your Front Desk family and get your team started today.

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Purcellville, VA

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