Do you struggle to FILL the schedule with qualified patients?

  • Does your schedule ever feel like it’s out of control?

  • Are your clinical staff underutilized?

  • Does the day start full and end with way too many openings?

  • Are there times where there are too many patients and other times where no one is scheduled?

  • Does your front office team ask patients what time they want to come in?

If you answered ‘yes’ to any of these questions, then the Patient Care Coordinator Program is a great place to start.

"Effective schedule management begins with proper patient management."

If your front desk staff asks a patient when they want to come in (or what works for them) instead of offering what’s available, this creates problems when the patient provides a time that isn't available.

Lack of schedule control turns patients into monsters and causes frustration and upset for the clinicians and the front office team.


The Patient Care Coordinator Program offers specialized training in proper patient management as well as how to maintain an efficient schedule that keeps everyone on track.


During training, your front office team will learn how to:

  • Gather the right information to effectively schedule a patient

  • Handle objections to scheduling a full plan of care

  • How to fill the schedule the night before and keep it filled the day of

  • How to speak to maintain control and use that to their advantage when scheduling a patient

  • How to get more patients to reschedule

  • How to ‘make a save’ and keep a patient from same-day cancelling

Don’t gamble with your schedule control.

Help your team to establish order and your patients will thank you.

Check out the Patient Care Coordinator Program today and take control of your schedule.