People don't call your practice unless they need your help...so your team must be able to convert more leads to scheduled and arriving new patients."- Front Office GURU
The Patient Care Coordinator Program begins with specialized training to help your front office team members convert more leads to scheduled and arriving new patients.
The initial contact with any potential patient is THE MOST IMPORTANT contact your team will have with them. During the initial contact your team needs to increase the potential patient's willingness to communicate, build their trust, and develop a lasting relationship, all while maintaining control of the process and getting them scheduled.
This program was designed to train your front office team how to convert more calls to scheduled and arriving new patients. During this course and one-on-one coaching, they'll learn the theory behind gaining a patients agreement and how to handle any objection to getting care that comes up.
With the New Patient Conversions Program your team will have the tools they need to convert more calls to NEW PATIENTS:
They will have the tools needed to convert the initial phone call to a new patient evaluation time after time.
Scheduling the full POC
Learn the proven techniques we use to get our patients to schedule out their full plan of care and why it is important to the practice.
The right way to "talk" to patients
Your staff will learn how to speak to patients to get the desired results and maintain control so they can convert more calls to new patients.
Learn how to prevent a new patient from cancelling or not showing up for the evaluation.
Learn how to handle patient objections to scheduling, paying their responsibility, and showing up for their visits.
Proper Data Collection
Learn what to collect and what to do with it to ensure that you have clean claims going out the first time around.
When you get started with the NEW PATIENT CONVERSIONS PROGRAM, you'll increase your practice revenue potential within a few weeks! And even better, your team will increase their certainty of self and take on a whole new level of customer service.
Right from the start you will have the tools you need to close up any leaks in your marketing funnel AND build a better patient experience. The return on investment is HUGE and you will have this program forever. If you capture just ONE additional new patient per week you can add approximately $46,000 to your practice revenue! IMAGINE what would happen if you had a program that could help you convert 5-10 additional new patients per week!
Schedule and FREE discovery call to learn more and close that leaky funnel!