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My Academy has over 100 on-demand training modules to help your front desk learn to...

  • Communicate effectively with patients

  • PREVENT same-day cancels + no-shows

  • Schedule MORE new patients on the initial call

  • Discuss the cost of care + collect what's due at the visit

  • Consistently schedule MORE patients for the full plan of care

  • Fill the schedule with patients who WILL arrive

  • And so much more...

Get Your FREE Cancellations Checklist

and access to more tips to help your front desk

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Welcome to my Front Office family!

Check your inbox for your checklist and more...

Cancellations Checklist | Front Office GURU

Dr. Delaine Fowler shares her SUCCESS with my training

Watch the video to learn how her front office staff took control + increased their arrival rate to greater than 95%!!!

Front Office GURU Success

Dr. Delaine Fowler, PT, DPT
Owner of Accelerate Therapy and Performance

See what my clients have to say...

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Michelle Friedman, DPT 
PT Practice Owner
Atlantic PT, Pennsylvania

"I highly recommend working with Dee. Her program is extremely thorough and easy to understand.

 

Within a few weeks, our arrival rate went from 75% to 95%.

 

I can't recommend Dee's program enough."

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Kimberly Shelly
Director of Administration
Teton Therapy, Wyoming

"This training is amazing! 

 

Even before we completed the training we saw a consistent increase in our arrival rate.

 

With every new action implemented we saw increases.

 

The program paid for itself !"

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Karen Pettine, DPT
Co- owner

ABQ Scoliosis and Spine Therapy, AX

“Dee, Just wanted to send you a quick thank you. We are really finding value in your materials, and it is helping!

 

We had a 91% arrival rate today and before your course we were in the high 70’s to low 80’s range.

 

We appreciate you!”

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